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ADA Title II compliance for government

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ADA Title II program compliance for state & local government

For state and local government entities facing the April 2027 and April 2028 deadlines — the Self-Evaluation, Transition Plan, and Coordinator program the rule requires, with WCAG digital testing performed in-house. One fixed-fee engagement.

The obligation

What Title II actually requires

Title II of the ADA (28 CFR Part 35) requires public entities to ensure their programs, services, and activities are accessible to people with disabilities — and to document it. The rule is a program obligation: entities must maintain a Self-Evaluation, a written Transition Plan, designated ADA Coordinator program structure, and a grievance procedure. The web and mobile accessibility deadlines (WCAG 2.1 AA by April 2027 / 2028) are the most urgent piece, but they sit inside that larger program duty.

An automated scan does not satisfy any of that. The defensible posture is documentation: a record showing the entity evaluated its services, identified barriers, and is remediating on a written timeline. That documentation is what this practice produces.

Deliverables

The deliverables you receive

Self-Evaluation

A documented review of digital services against WCAG 2.1 AA, conducted with DHS Trusted Tester methodology — the record Title II requires entities to maintain.

Transition Plan

A written, milestone-based remediation plan. The document that demonstrates good-faith progress if a complaint or inquiry arrives.

Conformance audit

Findings organized by WCAG success criterion, severity, and user impact, with remediation guidance your team or vendors can act on.

Coordinator program

Grievance procedure language and ADA Coordinator program structure that satisfy the program-administration requirements.

Document & mobile testing

PDF and form remediation review, plus native iOS and Android testing with VoiceOver and TalkBack where applicable.

Procurement language

Accessibility-requirement language for vendor contracts and RFPs, so third-party tools don't reopen the gap.

How it works

A defined, fixed-fee process

Scope & fixed fee

A short call establishes entity size, digital footprint, and deadline tier. You receive a fixed fee and a defined schedule — no hourly billing.

Conformance audit

Federal-standard WCAG 2.1 AA testing of websites, applications, and key documents, using Trusted Tester methodology.

Documentation

The Self-Evaluation, Transition Plan, and Coordinator program deliverables are authored and delivered, with a credentialed methodology attestation.

Handoff & optional retainer

A walkthrough of findings and the remediation roadmap. Ongoing Coordinator advisory is available on retainer as services change.

Engagements

Fixed-fee tiers, scoped to entity size

Tier 1

Self-Evaluation

From $9,500 fixed fee

Small entity / single primary site

  • WCAG 2.1 AA conformance audit
  • Documented Title II Self-Evaluation
  • Prioritized remediation roadmap
  • Credentialed attestation
Scope this engagement
Most requested

Tier 2

Self-Evaluation + Transition Plan

$22,500–$30,000 fixed fee

Mid-size entity / multiple services & platforms

  • Everything in Tier 1
  • Written Transition Plan with milestones
  • Grievance procedure & Coordinator structure
  • Mobile app & document assessment
  • Procurement language review
Scope this engagement

Tier 3

Program & Coordinator Retainer

From $1,500 / month

Large entity / ongoing coordination

  • Everything in Tier 2
  • Ongoing Coordinator advisory
  • Regulatory monitoring & complaint support
  • Periodic re-testing
Scope this engagement

Figures shown are typical starting ranges by entity size; every engagement is scoped and quoted as a fixed fee after a short call — no hourly billing. Large or multi-department programs are custom-scoped, typically from $37,500.

Facing the April 2027 or 2028 deadline?

A 30-minute call is enough to scope the engagement and confirm the fixed fee. No obligation.

Schedule a 30-minute call (opens in new tab)