Home › Guidance by sector
Each sector faces a distinct accessibility obligation and a distinct trigger — a regulatory deadline for public and federally funded entities, litigation risk for private business. Find the guidance and the engagement that fit yours.
Government & Federally Funded · Primary Practice
Cities · counties · agencies · special districts
Public entities must build and document a Title II program — self-evaluation, transition plan, grievance procedure — and bring web content and mobile apps to WCAG 2.1 AA by the 2027 and 2028 deadlines.
Hospitals · health systems · clinics · FQHCs
Recipients of HHS funding carry a Section 504 web obligation in force since July 2024. Patient portals, scheduling, and telehealth content must conform to WCAG 2.1 AA.
Universities · colleges · online programs
Institutions face both Section 504 (federal funding) and Title II (public). Learning-management systems, courseware, and PDFs are the most common points of failure.
Private Business · ADA Title III
Online stores and retail websites
Title III web litigation concentrates on storefronts, cart, and checkout. A documented WCAG 2.1 AA audit materially reduces demand-letter exposure.
Websites & apps only — no physical access work
Banks · lenders · insurers
Online banking, loan applications, and account portals are frequent Title III targets and draw heightened regulatory scrutiny.
Websites & apps only
Hotels · airlines · booking platforms
Booking engines and reservation flows attract Title III suits, and reservation accessibility carries specific DOJ attention under 28 CFR Part 36.
Websites & apps only
On honest scope: for Title III sectors the practice addresses digital/web accessibility only. It does not perform physical or architectural access work, and there is no DOJ “Title III compliance certificate” — only documented WCAG conformance that lowers risk.
