ADA Title II Self-Evaluation and Transition Plan
The self-evaluation, transition plan, grievance procedure language and ADA Coordinator program structure that state and local government entities are required to maintain.
28 CFR Part 35
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Service catalog
What the practice delivers.
Everything below is produced inside a retained role, and any of it can open an engagement as a defined first project. Which of these an organization receives depends on the statutes that bind it. How much authority the role carries determines the tier.
Pricing follows a scoping call, because scope and tier together determine it.
Accessibility program administration
The program obligation. Designation, documentation and process, built to be handed to counsel, a board or an investigator without rework.
Section 504 Compliance Assessment
Gap analysis against 45 CFR Part 84, a written compliance plan suitable for Office for Civil Rights response, and a credentialed methodology attestation, paired with the WCAG 2.1 AA audit.
45 CFR Part 84
Title I Accommodation Casework
Interactive process administration from intake through written outcome: essential functions analysis, medical documentation handling, undue hardship analysis, and a file that survives an EEOC charge. Process administration and documentation, not legal determination.
29 CFR Part 1630
ADA Title III Program Review
For places of public accommodation and nonprofits: modification of policies, practices and procedures, an auxiliary aids and effective communication plan, staff practice instructions with a training record, and a record of barrier removal decisions. The obligations that a conformant website does not discharge.
28 CFR Part 36
Section 508 Program Support
For federal agencies and the vendors selling to them: a written conformance policy, the accessibility documentation required at acquisition, exception and undue burden records, and remediation planning against the federal standard rather than against a scan.
36 CFR Part 1194
Public Access Information
What a person needs to know before they come: which entrance, which route, which rooms and restrooms, what to expect on site, and who to call. Written from the evaluation, published on your site, and kept current when something changes. Title II requires a public entity to make sure people can find out where its accessible services, activities and facilities are.
28 CFR 35.163
Digital conformance testing
The technical obligation. Manual testing to the federal standard, covering the work automated scans and overlays cannot do.
WCAG 2.1 AA Conformance Audit
Federal-standard technical audit using the Department of Homeland Security Trusted Tester process. Findings categorized by success criterion, severity, user impact and remediation complexity, with code-level remediation specifications. WCAG 2.2 AA is available as an addition where a client wants to exceed the legal baseline.
WCAG 2.1 AA
Mobile Application Accessibility Audit
Native iOS and Android testing with VoiceOver and TalkBack. Screen-by-screen findings with code-level remediation specifications.
iOS and Android
PDF and Document Remediation
Assessment and remediation specifications for PDFs and digital documents against WCAG and Section 508 requirements.
PDF/UA and Section 508
VPAT 2.5 and ACR Production
Section 508-format Voluntary Product Accessibility Templates and Accessibility Conformance Reports for vendors selling to the federal government. Evaluator-completed and signed. Only validated criteria are reported.
Section 508
Ongoing governance and reporting
What the role does between deliverables, and the reason the obligation stays met rather than met once.
ADA Coordinator Function
The Title II Coordinator function, performed on a continuing basis: regulatory monitoring, complaint response and procurement-language review.
Title II program support
Procurement Language Review
Review of RFP, contract or vendor-agreement language for accessibility-requirement adequacy, with a fast turnaround.
Solicitation and contract
Monitoring and Documentation Retainer
A current, dated record of conformance work as your programs and digital properties change. Continuous good-faith evidence for public-sector and Title III purposes alike.
Ongoing evidence
Accessibility Maturity Assessment
An organizational assessment against the seven dimensions of the W3C Accessibility Maturity Model, producing a level per dimension, the evidence behind each, and a corrective action plan with owners and dates.
W3C Accessibility Maturity Model
Regulatory monitoring and reporting
The statutes, rulemakings and dockets that bind the organization, checked on a stated cadence and reported with the date of each check, so a claim about the regulatory position is never older than the report that carries it.
Included in every tier
Not sure which tier fits?
A short call clarifies which statutes bind your organization, which of the above it needs, and how much authority the role has to carry. No obligation, and no overlay pitch.
Book a 30-minute call